How Does Contactless Check-in Work, and Does My Hotel Need It?
Contactless check-in allows guests to complete registration online before arrival or use a kiosk, bypassing the front desk entirely. Post pandemic, self check-in has become increasingly popular and presents a variety of advantages for both guests and staff: How Contactless Check-in Works Contactless check-in is made possible through your property management system and other integrated […]
Hotel Accounting Basics Every Owner Should Know
While warm hospitality is the heart of every successful property, understanding your business’s financials is just as essential. Strong financials ensure operations run smoothly, empowering you to support your team and deliver memorable guest experiences. Here are the accounting basics every owner should know. Accounting Reports Accounting relies on key financial reports that organize the […]
Is Your Hotel Booking Engine Ready for Winter?
As weather cools, smart hoteliers prepare to stoke demand and welcome winter guests. From cleaning fireplaces and spicing up menus to creating irresistible packages and promoting winter experiences online, there’s a lot to do to fill rooms this season. Is your online booking engine (OBE) ready? Your OBE doesn’t just capture bookings—it plays a significant […]
How Ordinary Hotels Can Offer Extraordinary Experiences
Providing unique experiences enables hotels to stand out in an increasingly competitive market. Some luxury and boutique properties are extraordinary experiences in themselves—like our client Ancient Lore Village, where guests can stay in their very own leprechaun lair—and others reinforce their brand by providing exclusive activities and excursions. However, you don’t have to be made […]
Capture More Bookings with Expedia Mobile Promotions
Recent research by Expedia Group revealed that 71% of travelers visit online travel agencies, like Expedia, on mobile devices during their path to purchase, compared to 36% of travelers who visit a hotel site on a mobile device. And they’re not just looking—consumers convert on mobile too, with 34% of them booking on a mobile […]
Getting to Know WebRezPro: Key Reports
Smart hoteliers know that tracking hotel reservations, rooms, and revenue is essential to running an efficient operation and making informed decisions that drive success. Yet many lodging operators still spend hours manually gathering data and building spreadsheets. There’s a better way. Automated property management systems (PMS) like WebRezPro centralize data from across departments in real […]
How to Choose the Right Hotel Software Integrations
Software integrations form a critical part of your property’s operations, streamlining tasks, enhancing the guest experience, and driving revenue. Connected to your property management system through high-quality APIs (application programming interfaces), hotel software integrations encompass everything from payment processors and revenue management systems to guest engagement and housekeeping solutions. Selecting the right integration partners keeps […]
Getting to Know WebRezPro: The Tape Chart
In such a fast-paced and competitive industry as hospitality, it’s crucial for lodging operators to streamline their reservation management processes. Bookings come from a variety of sources, including online travel agencies (OTAs) and global distribution systems (GDS) as well as your direct booking channels (website, phone, email, social media, and walk-ins). To prevent overbookings and […]
How to Maximize Conversions through Your Hotel Booking Engine
A seamless and intuitive online booking process is key to increasing direct bookings through your property’s website. Choosing a modern, secure, and mobile-friendly online booking engine (OBE) is just the first step—optimizing it for conversions is where the real magic happens. From branding your booking engine to adding compelling images and ensuring accessibility, there are […]
WebRezPro Awarded Expedia Group 2025 Preferred Partner Status
We’re proud to announce that WebRezPro has achieved Expedia Group Preferred Connectivity Partner status for 2025 in recognition of our remarkable results on various technical and performance metrics. With this status, WebRezPro helps shape future products and gains early access to tools and features that assist lodging operators to expand their business. Preferred status is […]
An Independent Hotelier’s Guide to Easy Group Bookings
Filling multiple rooms on a single reservation, group bookings are a cost-effective way to boost occupancy, especially during quieter periods. These guests often require more than just a place to stay, including catering services, meeting spaces, and additional amenities, making group reservations a lucrative opportunity for lodging operators. Group bookings were traditionally the territory of […]
WebRezPro Ranks 2nd in Hotel Tech Report’s Best Places to Work 2025
We’re excited to announce that WebRezPro has ranked in second place on Hotel Tech Report’s 10 Best Places to Work list, rising above stiff competition for the fourth year running. Ten winners are chosen from a pool of over 2,000 software companies, based on five criteria: WebRezPro scored a 10/10 in each category. Every year, […]
Introducing WebRezPro Version 11
Last month, we announced the official release of WebRezPro Version 11 (v11), and the response has been overwhelmingly positive! This major software upgrade significantly improves task flow, enhances customization, and drives more bookings. The timing couldn’t be better. As the hotel industry rebounds with impressive growth, operators face new challenges—including labor shortages, rising costs, and […]
5 Ways Automation Improves Your Hotel Housekeeping Operations
Housekeeping teams often work under intense pressure, so it’s essential to support them by providing the right tools—tools that ease their workload, help them maintain high standards, and promote their well-being. Here are five ways automated software streamlines hotel housekeeping operations. Improves Communication Hospitality housekeeping software improves interdepartmental communication by providing real-time information. Housekeepers are […]
Getting to Know WebRezPro: Housekeeping Report
Many things are evolving in the hospitality industry, but one thing that will never change is the essential role housekeeping plays in the operation of a successful property. As one of the most significant contributors to guest satisfaction, cleanliness is a top priority for any lodging provider. Supporting staff with the right tools for managing […]
Congrats to Our WebRezPro Clients Who Made Tripadvisor’s Best of the Best List!
Every year Tripadvisor announces the “best of the best” in a variety of travel industry categories based on ratings and reviews over twelve months. These winners are chosen by the most important decision makers—the guests—and have made it to the top one percent of Tripadvisor listings. We’re excited to announce that several WebRezPro clients are […]
Boost Revenue with Mother’s Day Packages
With Mother’s Day coming up, many properties are enticing moms to stay and play (and brunch!) with special offerings. Like other popular holidays such as Easter, Black Friday, Christmas, and of course Father’s Day, it’s a great opportunity to generate attention and occupancy through value-added packages and activities. Packages Value-added packages are about more than […]
3 Ways a Cloud PMS Improves Internal Communication
Both management and hotel staff need access to current, accurate information about the property. For instance, the accounting department needs metrics, such as RevPAR and gross operating profit, while the front desk has to know which rooms are safe to check guests into (lest the guest end up in a room with someone else’s dental […]
How Hotels Can Harness Popular Culture to Make Money
Have you heard of Taylor Swift? Of course. But have you heard of the Swift Effect? CNN recently reported on the phenomenon of the effect Taylor Swift’s Eras Tour is having on the travel industry. As airlines increase seats to locations to coincide with concert dates (bringing enormous wave after wave of Swifties to the […]
Five Habits of a Successful Hotelier
Whether you’ve been running a hotel for decades or are brand new to the game, reflecting on your practices as a hotelier is always a valuable exercise. Nobody’s perfect, but taking the time to consider your methods and improve where you can points you in that direction. Curious if you’re doing everything in your power […]
Data Power! How to Use Your PMS to Drive Bookings
Marketing efforts are usually front of mind when it comes to boosting bookings, but what’s behind a good marketing strategy? In more ways than one, your property management system (PMS) is at the heart of driving reservations—not just managing them. We’re not only talking about decreasing rates when occupancy is low; the secret to generating […]
Take Direct Bookings through Facebook
With three billion monthly users, Facebook is the place to be on the internet. The social media giant cannot be ignored by any business that wants to engage with customers. Chances are you already invest plenty of energy into cultivating your property’s Facebook presence, and we think that’s great! Now it’s time to get an […]
How to Compose the Perfect Hotel Booking Confirmation Email
Your booking confirmation email lets guests know you’ve received their booking, have all their details correct, and that there will be a place for them when they arrive. It’s that little bit of reassurance they need that everything went smoothly. But booking confirmation emails do more than simply confirm a guest’s booking. It’s your first […]
9 Great Guest Activities Any Hotel Can Offer
One of the best ways to boost your hotel’s bottom line is to offer activity packages and add-ons. Not only do they provide an opportunity to increase your TRevPar, they give guests more of an experience at your hotel. People have returned to travel in droves, but today’s guests don’t just want a place to […]