3 Ways a Cloud PMS Improves Internal Communication

Both management and hotel staff need access to current, accurate information about the property. For instance, the accounting department needs metrics, such as RevPAR and gross operating profit, while the front desk has to know which rooms are safe to check guests into (lest the guest end up in a room with someone else’s dental […]

How Hotels Can Harness Popular Culture to Make Money

Have you heard of Taylor Swift? Of course. But have you heard of the Swift Effect? CNN recently reported on the phenomenon of the effect Taylor Swift’s Eras Tour is having on the travel industry. As airlines increase seats to locations to coincide with concert dates (bringing enormous wave after wave of Swifties to the […]

Five Habits of a Successful Hotelier

Whether you’ve been running a hotel for decades or are brand new to the game, reflecting on your practices as a hotelier is always a valuable exercise. Nobody’s perfect, but taking the time to consider your methods and improve where you can points you in that direction. Curious if you’re doing everything in your power […]

Data Power! How to Use Your PMS to Drive Bookings

Marketing efforts are usually front of mind when it comes to boosting bookings, but what’s behind a good marketing strategy? In more ways than one, your property management system (PMS) is at the heart of driving reservations—not just managing them. We’re not only talking about decreasing rates when occupancy is low; the secret to generating […]

Take Direct Bookings through Facebook

With three billion monthly users, Facebook is the place to be on the internet. The social media giant cannot be ignored by any business that wants to engage with customers. Chances are you already invest plenty of energy into cultivating your property’s Facebook presence, and we think that’s great! Now it’s time to get an […]

Getting to Know WebRezPro: Key Reports

While the thought of reporting makes many of us cringe, smart hoteliers know that tracking hotel reservations, rooms, and revenue is key to running an efficient operation and making decisions that drive success. Some lodging operators spend too much time manually gathering data from various sources and creating spreadsheets, but there’s a better way. Automated […]

How to Compose the Perfect Hotel Booking Confirmation Email

Your booking confirmation email lets guests know you’ve received their booking, have all their details correct, and that there will be a place for them when they arrive. It’s that little bit of reassurance they need that everything went smoothly. But booking confirmation emails do more than simply confirm a guest’s booking. It’s your first […]

9 Great Guest Activities Any Hotel Can Offer

One of the best ways to boost your hotel’s bottom line is to offer activity packages and add-ons. Not only do they provide an opportunity to increase your TRevPar, they give guests more of an experience at your hotel.  People have returned to travel in droves, but today’s guests don’t just want a place to […]

How a Cloud PMS Generates Repeat Bookings

Growing a loyal customer base is great for business. (This goes for any industry, not just hospitality.) Bringing past guests back not only costs less than acquiring new ones, but loyal customers tend to spend more too. In addition, they advocate for your property, recommending it to their friends and family and sharing their stay […]

5 Ways WebRezPro Makes Managing Properties with Boat Slips a Breeze

WebRezPro is a popular choice for properties that offer a mix of accommodation, like hotel rooms with cabins, camping sites, and boat slips! Our flexible software makes managing unique inventory setups easy, with customizable rates, policies, and reporting. If you’re looking for property management software that helps maximize revenue from your boat slips alongside your […]

Capture More Bookings with Expedia Mobile Promotions

Statistics show 86 percent of the global population owns a smartphone. Mobile phones are everywhere, and travelers use them to book trips and stays. In fact, 54 percent of Expedia Group travelers book on mobile devices (Expedia Group internal data, 2021-2022). How can you ensure their searches find you? Target On-the-go Travelers To get found […]

20 Years Strong: WebRezPro Celebrates Major Milestone

This year (2023) WebRezPro celebrates its 20th anniversary as a leading cloud property management system for independent properties of all shapes and sizes, including hotels, motels, inns, vacation rentals, and even kennels (it’s no problem if your guests go woof!). We’re proud to cross this milestone with over 2,000 client properties in 45 countries and […]

How Hotel Management Software Helps Attract New Guests

Cloud property management systems (PMS) streamline daily operations and customer service delivery, which results in satisfied guests and repeat business. Most lodging operators understand how the level of efficiency and personalization facilitated by modern hotel management software turns first-time guests into loyal customers—but it’s also important to know how a cloud PMS brings those first-timers […]

Food for Thought: Hotel F&B Trends

Food and beverage (F&B) preferences are highly individual, so how do hotels meet the specific demands of each guest? The answer is to creatively adapt current hospitality and food service trends to your F&B offerings, resulting in a unique, timeless, and relevant experience for your guests. A New Room Service Experience Prior to and during […]

Attract High-Value Guests with Expedia Members Only Promotions

Online travel agencies (OTAs) like Expedia provide a reliable source of bookings, bringing more visibility to your property than you could reach alone. While many travelers prefer to book direct, others choose to use trusted OTA sites to compare prices and book travel because of the convenience and perks OTAs offer, including loyalty programs. Expedia […]

5 Big Reasons Your Hostel Needs a Cloud PMS

Managing a hostel is quite different from running a hotel. You sell beds—not always rooms—and often have to deal with activity reservations and high staff turnover. Your guests’ expectations are different too; they’re looking for clean bathrooms and a chance to meet new people, not an aromatherapy butler. (Wi-Fi is still mandatory though). But, just […]

WebRezPro Ranks on Hotel Tech Report’s Best Places to Work 2023 List

For the second year in a row, WebRezPro has snagged a spot as the only Canadian company on Hotel Tech Report’s 10 Best Places to Work in Hotel Tech list. It isn’t only clients who love WebRezPro; staff love it here too. WebRezPro is committed to our people and to making our company a supportive, […]

7 Practical Ways Your Hotel PMS Saves You Time

It’s your property management system’s job to save you time by automating routine tasks, integrating with your other hotel platforms, and ensuring your data is there when you need it. You have enough to do already with welcoming guests, responding to reviews, and dealing with that plumbing issue in room 516. It’s enough to keep […]

Client Spotlight: Unique Stay Experiences

From private islands to fairy cottages, treehouses to ghost towns, WebRezPro has some unique accommodation clients. Over the years, we’ve worked with a variety of properties to create a flexible property management system with features as unique as they are. WebRezPro is most often used for independent hotels, motels and inns, yet its functionality extends […]

Top Tips for Improving Guest Engagement

Guest engagement is fundamental to the success of a hotel. Without it, you can’t build excitement around your brand, grow guest loyalty or share relevant information—on both sides. The most basic example is the booking confirmation email. Guests will be left anxious and confused if they don’t hear anything after booking. Anxious and confused is […]

Online Distribution: Current Considerations for Independent Hoteliers

Change is always afoot. Thankfully, today’s hotel management software solutions give lodging operators a clear view of their business at all times, helping hoteliers identify trends and strategize accordingly to maximize revenue. As your markets change, your strategies evolve. This goes for your online distribution strategy too—it shouldn’t be left on set-and-forget mode.   While recent […]

Uncovering Hidden Fees in Credit Card Processing

Hoteliers, understanding what you really pay to take credit cards doesn’t have to be so complicated. ***Guest post from Novera Payment Solutions, a WebRezPro partner*** If you are like most business owners, you negotiated a “GREAT” deal on your credit card processing rates, but when you received your statement from your merchant processor, you were […]

3 Serious Problems Caused by Disconnected Hotel Systems

Whether you’re running your property with a big book and pencil or spreadsheets or an outdated computer system, disconnected hotel management systems are detrimental to business any way you look at it. From double bookings (or not enough bookings) and disgruntled guests to painful night audits and gloomy financial statements, various glaring signs will show […]

Creating Coworking Hotel Spaces

Digital nomads enjoy comfortable coworking hotel space

With the pandemic and subsequent lockdowns, the world kept going by remote workforces. While offices are opening up once again, the high level of remote work remains as companies and their staff discovered how possible it was. In 2021, the amount of permanent remote work actually doubled from pre-pandemic levels. As office walls have come […]