The Drift Lodge & Fly Shop is located in Island Park, Idaho, just 17 miles from West Yellowstone and Yellowstone National Park. This lodge is home to 15 cabins, as well as a fly shop that also offers guided fishing tours. The Drift Lodge & Fly Sh ...
The Waddell Hotel
The Waddell Hotel is nestled on the banks of the Ganaraska River in Port Hope, Ontario. This beautifully restored historic hotel offers tastefully furnished guest rooms including some with fireplaces. The Waddell Hotel has just started using our cloud-b ...
The Inn at Pine Plains
The Inn at Pine Plains is located in Pine Plains, New York, and offers eight beautifully appointed rooms with en suite baths, including four one and two-bedroom suites. The inn offers a wide range of amenities including complimentary continental breakfast ...
A Smile Will Never Be Obsolete: How to Maximize Positive Employee-Guest Interactions
The latest J.D. Power North America Hotel Guest Satisfaction Index Study (2015) revealed that guest satisfaction has risen to a record high, driven by a significant drop in the number of guests who experienced a problem during their stay. The study found ...
Customer Spotlight: Smithfield Station
We recently completed a WebRezPro case study about Smithfield Station — a landmark waterfront inn, restaurant and marina that boasts a picturesque setting on the banks of the Pagan River in historic Smithfield, Virginia. The 44-room property has a lot go ...
Himalayan Institute
The Himalayan Institute in Honesdale, Pennsylvania, is a retreat center that offers a full array of yoga and health workshops! Accommodation is provided in private rooms, shared rooms and dorms and vegetarian meal plans are available. The Himalayan Ins ...
Stevenson Farms B&B
Stevenson Farms B&B in Alliston, Ontario, invites visitors to enjoy over 180 years of local history in this unique estate formerly owned by T.P. Loblaw. This unique property offers six historically appointed guest rooms, a heritage banquet hall, a pri ...
Little Paradise Hotel
Little Paradise Hotel is an adults-only boutique property in Palm Springs, California, that offers luxury accommodations and a host of amenities including a saltwater outdoor pool, free WiFI, two furnished private patios for each room, a powerful misting ...
Pre-Arrival Email Tips for Independent Hotels
Many independent properties email booking confirmations to customers that book direct, but are they taking full advantage of this crucial point of contact? For a soon-to-be guest, the pre-arrival stage is one filled with anticipation and a desire to make ...
Ascot Suites
Located in Morro Bay, California, the Ascot Suites is a 32-room hotel that offers a wide range of amenities including free WiFi, complimentary continental breakfast and some suites with Jacuzzis! This property is within easy walking distance of restauran ...