Contactless
Check-in
- Guests complete digital registration cards before they arrive at your property.
- Self check-in instructions are automatically sent to guests.
- Collected information is automatically attached to reservations.
- Add optional keyless entry and payment gateway integrations for a fully automated check-in experience.
Automatic room closeouts
To allow for deeper cleaning and decontamination, automated 24-hour room closeouts can be applied to ensure that guestrooms remain vacant for a designated period between bookings.
Pandemic cancellation reports
Creating a COVID-19 cancellation code allows you to track bookings that are cancelled due to the pandemic. Cancellation reports also show lost revenue due to cancelled reservations.
Convert bookings to gift certificates
Confirmed reservations can be converted to gift certificates in place of a refund when guests cancel. These converted reservations can be tracked for reporting purposes.
Override gift certificate expiration date
The expiration date of gift certificates can be changed to extend the validity of gift certificates for customers whose travel plans are impacted by COVID-19.
Enhanced Change cost of a reservation
For maximum flexibility and efficiency, the room or package cost for multiple nights of a reservation can be changed at once, instead of updating each night's cost individually.
Website booking engine messaging
Customized messaging can be added to your WebRezPro online booking engine to inform customers of temporary closures of services (such as restaurants) or your entire property due to COVID-19.
Bulk emails to future reservations
WebRezPro's bulk email feature makes it easy to keep future guests informed about what is happening at your property.
Temporary closeouts
Temporary room closeouts make managing availability easy for both partial and entire property closures. Closeouts will push an automatic stop sell to OTAs integrated with your WebRezPro PMS.
COVID-19 Articles
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