Calgary, AB – June 27, 2012 – World Web Technologies Inc. (WWT) is pleased to announce a new interface between its Cloud-based property management system, WebRezPro™ (WRP), and post-reservation guest communications system, Guestfolio. The interface affords accommodation providers seamless management of guest communications, eliminating the need to manually input guest reservation information into their Guestfolio system.
Guestfolio provides a single dashboard from which accommodation providers can drive customizable automated guest email communications, including reservation confirmations, pre-stay reminders, post-stay thanks, special offers, electronic surveys and personalized eConcierge platforms. The interface between WebRezPro and Guestfolio allows WebRezPro to send live reservation information to Guestfolio automatically, providing Guestfolio with an up-to-the-minute record of new reservations, reservation changes and cancellations.
“In today’s competitive landscape, smart hoteliers know the first touch-point is the most important one. Engaging the guest right away with a personalized invitation to plan their stay is how properties are defining themselves and earning repeat business,” said Duane Hepditch, President of Guestfolio. “The seamless interface with WebRezPro ensures accuracy and consistency of all digital communications so that the property can focus on delivering great service to the on-site guest,” continued Hepditch.
“We are very pleased to provide our clients with an interface to Guestfolio-a service that an increasing number of our hotel clients are employing,” commented Frank Verhagen, President of WWT. “WebRezPro’s interface with Guestfolio streamlines the process for Guestfolio and WebRezPro users, eliminating the need to manually enter reservation information into the Guestfolio system,” said Verhagen.
Built on a wealth of experience in the travel industry, Guestfolio was established in 2008 in Canada. Today, with satellite offices in the United Kingdom and sales representatives around the world, the rapidly growing company is fast becoming a leader in automated post-reservation guest communications systems. Guestfolio’s suite of communication tools includes pre- and post-stay emails, electronic surveys and personalized eConcierge platforms, as well as tracking of guest engagement and survey results, all managed from a single dashboard. Guestfolio believes that true guest engagement starts well before arrival and continues throughout the guest’s stay right through to the next visit.
WebRezPro is a powerful and cost-effective Cloud-based property management system designed to meet the needs of single independent hotels and hotel groups and chains. WebRezPro offers all the features of a traditional PMS such as integrated accounting, GDS connectivity and multiple interfaces, as well as advantages unique to Cloud-based systems, including remote accessibility, integrated Web and mobile reservations and automatic data back-up. WebRezPro is a product of World Web Technologies Inc., a pioneering Internet marketing and software company for the tourism and hospitality industries since 1994.
For more information, contact:
Janie Agar, Director of Sales & Marketing
World Web Technologies Inc.
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