WebRezPro PMS Named in Capterra’s Top 20 for Hospitality Management Software

WebRezPro Property Management System is catapulting up Capterra’s Top 20 Most Popular list for hospitality management software, moving up to #7 this year! The leading online resource for business software buyers, Capterra combs through hundreds of vendors every year to determine the Top 20 most popular products based on user reviews and online search activity over the previous 12 months.

WebRezPro now has over 100 reviews on Capterra. We greatly appreciate the time our customers take to provide feedback that helps other hoteliers make a decision when implementing new software—and guides us in making WebRezPro even better.

According to the reviews, the top three things our customers love most about WebRezPro PMS are:

WebRezPro Customer Support Team

Based throughout Canada, our customer support team can be reached by telephone or email. Our customers consistently praise our support team’s responsiveness, knowledge and genuine helpfulness.

The customer support is the best that I have seen—quick and responsive, easy to understand and, more importantly, helpful.” – Liz I., Owner/Operator, Hessenland Inn

We really enjoy knowing that when we have a problem, question, or need to make changes, that our service team is so easy to work with and will help in any way.” – DeEtte V., Owner, Primrose Inn & Suites

I have worked with other hotel systems that were run by programmers. It’s obvious that WebRezPro is run by people who know the hotel business.” – Ben S., General Manager, Viamede Resort

Powerful yet User-Friendly Functionality

From reservations to housekeeping to reporting, WebRezPro is a full-featured cloud PMS for properties of all types and sizes. While WebRezPro offers comprehensive functionality, we also strive to maintain one of the most user-friendly systems on the market. And according to most of our customers, we’re getting this right!

WebRezPro does a great job at building a PMS that combines functionality with a user friendly UI.” – Rick G, General Manager, Rushmore Express Inn & Family Suites

This is, hands down, the easiest PMS system we’ve ever used. During implementation, our staff became comfortable with it almost immediately. It also significantly reduced training time for new hires because it is so intuitive.” – Lucy C., Director of Development, Riversage Inns

Our system is more complicated than most with different minimum number of nights, houses that can hold 18 people and rent only Sunday-Sunday, extra person charges, etc. but WebRezPro could do all of that and more.” – Michelle W., Stowe Motel & Snowdrift

At first WebRezPro was a little daunting, the scope of the program seemed so vast, but with all the instructional videos accessible from inside the program, it became increasingly easier to navigate.” – Kelley H., Owner/Manager, Alamos Hotel Colonial

Extensive Integrations

WebRezPro PMS offers over 100 integrations (and counting!) with other hotel systems, including GDS and OTA channels, payment gateways, revenue management systems, POS systems, lock systems, CRM solutions, reputation management platforms, and more. Our customers appreciate our extensive selection of integrations and the time saved by automating cross-system processes.

The integrations with other companies is outstanding and that’s what initially attracted me to WebRezPro.” – Christopher S., Owner, The Fred

Love that developers are constantly improving the software and are flexible, willing to listen to feedback and open to developing new interfaces.” – Jennifer M., Revenue Manager, Guest Services Inc.

Tremendous options for interfacing with OTAs as well as other operational systems.” – Scott T., General Manager, Nantucket Inn

I love how it connects with Expedia and Booking.com; makes my job so much easier and eliminates double bookings. – Chris L., Owner, McKenzie River Mountain Resort

For complete reviews of WebRezPro, visit the Capterra website. If you’re a WebRezPro user, you can even write one of your own!

Check out Capterra’s Top 20 Hospitality Management Software report for the entire list of most popular hospitality management software solutions.

The content for the Top 20 report is derived from independent research and user testing; end-user reviews and ratings; and vendor-supplied and publicly available product and company information applied against a documented methodology. The results do not constitute an endorsement by Gartner or any of its affiliates.

WebRezPro Recognized as a Leader in Hotel Management Software

Providing excellence in hotel management technology is our primary focus here at WebRezPro. It’s our mission to provide the powerful products and top-quality support necessary for the success of our clients’ lodging operations. That’s why we are pleased to announce that we have once again been named a Leader in the December 2017 Hotel Management FrontRunners Quadrant.

Running a small business is a tough job with a myriad of responsibilities. The FrontRunners quadrants—which showcase the top software options available in North America—are generated by Software Advice to help independent businesses find the best products for their needs.

In the hotel category, 185 products were evaluated using verified product data and end-user reviews. For each product, two primary scores were calculated: a Capability score (which includes functionality, ease of use and customer support) and a Value score (which accounts for things such as overall satisfaction and the likelihood of a user to recommend the product). The 24 highest-scoring products were included in the quadrant.

FrontRunners Chart

 

 

 

 

 

 

 

 

 

 

 

Strong scores for both capability and value earned WebRezPro placement in the Leader category. As a Leader in hotel management software, WebRezPro is attributed with being an all-around strong product, offering a wide range of functionality for a large range of customers and is considered highly valuable by customers. With client satisfaction being our top priority, that is music to our ears.

Our placement in the Leader category of the FrontRunners Quadrant, which relied heavily on user ratings, attests our commitment to our customers and the hospitality industry. We look forward to the continued endeavor to provide the best PMS and customer service for our clients.

The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology. The results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.

WebRezPro Named Leader in Hotel Management Software

Here at WebRezPro we are committed to providing excellence in hotel management technology. Our clients’ businesses are in our hands and we take that very seriously. That’s why we are pleased to announce that WebRezPro has been recognized as a leader in the 2017 Hotel Management FrontRunners Quadrant on Software Advice.

As a trusted resource for software buyers, FrontRunners evaluates verified product data and end-user reviews from softwareadvice.com, capterra.com and getapp.com. In the pursuit of helping small businesses make informed decisions, hundreds of products available for the management of hotel properties in North America were evaluated. Reservation management, front office and housekeeping management were identified as the core capabilities required for an eligible hotel management system, with special consideration for other related features that properties may be looking for. The scores produced were used to highlight and compare the top-performing products on the market.

Twenty-five products were selected for their capability and value, and WebRezPro came out near the front of the pack. With strong scores for both capability and value, WebRezPro fell into the Leader category. As a Leader in hotel management software, WebRezPro is attributed with being an all-around strong product with a wide range of functionality for a large range of customers and is considered highly valuable by customers. With client satisfaction being our top priority, that is music to our ears.

Our placement in the FrontRunners Quadrant, which relied heavily on user ratings, attests our commitment to our customers and the hospitality industry. We look forward to the continued endeavour to provide the best PMS and top-quality service for our clients.

The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology; the results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.