Willow Creek Brewery & Campground
Enjoy a quiet getaway at Willow Creek Brewery & Campground. Nestled in the rolling foothills of Claresholm, Alberta, this affordable campground offers picnic tables, propane fire pits… and a craft brewery coming soon. Guests can even visit Head-Smashed-In Buffalo Jump. Willow Creek Brewery & Campground has chosen our cloud-based WebRezPro Property Management System to help […]
How Can Hoteliers Convince Leadership to Invest in New Technology?
Hoteliers depend on robust, user-friendly software to streamline workflows, drive guest engagement, and maximize revenue. However, leadership may not always see the value in upgrading. They may believe it’s a passing fad, that their current system is adequate, or it’s just too hard to make the switch (this is why you don’t choose systems with […]
What Makes a Great Self Check-in Experience?
Since the pandemic, self check-in has evolved from convenience to expectation as travelers prioritize a smooth arrival. Seventy-one percent of guests would rather use this digital approach. However, going contactless doesn’t guarantee satisfaction. A convoluted or unreliable process will have guests wishing for a simple plastic keycard—or that they’d booked the hotel down the street. […]
Smoky Lake RV Park
Pull off the road at Smoky Lake RV Park. Located in Smoky Lake, Alberta, their campground has flush toilets, showers, and firewood available for free. Make memories roasting s’mores and exploring the woods! Smoky Lake RV Park has chosen our cloud-based WebRezPro Property Management System to help run their operations. See how they use WebRezPro’s […]
The Charles Napa Valley
Book a boutique stay at The Charles Napa Valley. Located in Northern California wine country, this inclusive property is perfect for exploring the nearby vineyards. Guests can also sample fine dining, shop downtown, and attend top-tier musical events. The Charles Napa Valley has chosen our cloud-based WebRezPro Property Management System to help run their operations. […]
How Can Hotels Reduce Check-in Times?
Check-in forms a critical part of the guest experience and presents an opportunity to signal a smooth, enjoyable stay ahead. A guest’s first impression is formed the moment they step into your lobby… and that feeling lingers long after they’ve checked out. A lengthy check-in process frustrates travelers, preventing your property from capitalizing on that […]
Pre-arrival Communication Mistakes to Avoid
Effective pre-arrival communication streamlines the guest journey, solidifies brand identity, and drives revenue through targeted upselling. However, while thoughtful touchpoints build anticipation and clarify expectations, fragmented or irrelevant messaging creates friction and undermines your professional image. To maintain guest confidence and ensure a seamless transition from booking to check-in, avoid these common pre-arrival communication pitfalls. […]
Diamond Oaks Ranch
Make family memories at Diamond Oaks Ranch. Located in Ledbetter, Texas, this property has plenty of kids’ activities, including a swimming pool, arcade, and baseball fields for youth tournaments. Adults can always steal away to visit the beer garden or see live music! Diamond Oaks Ranch has chosen our cloud-based WebRezPro Property Management System to […]
How to Automate Campground Operations and Boost Bookings
Camping is all about getting away from the stresses of the city and everyday life. It’s an opportunity to reconnect to nature, breathe fresh air, and still the mind—which a lot of us need these days. If you’re running a campground, chances are you’re there for many of the same reasons as your guests: a […]
The Guest House at Burrowing Owl Estate Winery
Relax and unwind at The Guest House at Burrowing Owl Estate Winery in Oliver, British Columbia. Nestled in the 140-acre vineyard, the guest house has intimate fireplaces and private decks where you can gaze out over the lush view. A complimentary wine country breakfast is served each morning. The Guest House at Burrowing Owl Estate […]
7 Ways to Get Guests to Come Back
Repeat guests form the backbone of your customer base, providing reliable revenue year after year—it costs five to seven times less to retain an existing customer than to cultivate a new one. Because they contribute so much to your business, these loyal visitors deserve VIP treatment. Here’s how to offer exceptional, personalized experiences that keep […]
How Do I Add a Booking Engine to My Hotel Website?
A direct online booking engine attached to your website and integrated with your property management system (PMS) is crucial for gathering profitable reservations. It enables you to bypass commission fees charged by online travel agencies (OTAs) and collect rich guest data to tailor the stay experience and build loyalty. Plus, guests expect the convenience of […]
Ball State University Hotel
Need a place to stay on campus? Book a room at Ball State University Hotel. Located in Muncie, Indiana, this property offers affordable accommodations with free parking and easy access to the food court. You can visit one of the local museums or try something more daring at Mad Ax Muncie. Ball State University Hotel […]
10 Ways to Make a Good First Impression on Your Guests
Whether online or in person, a strong first impression drives guest engagement. Psychologists point to the primacy effect—that introductory interactions carry greater weight and remain more prominent in memory simply because they occur first. Guests with a positive initial view of your business are more likely to trust your property thereafter (and vice versa). You […]
What Is a Property Management System, and How Does It Help My Hotel?
A property management system (PMS) like WebRezPro is a software platform through which you can oversee every aspect of operations, including room inventory, reservations, housekeeping, accounting, reporting, and so much more. Many routine tasks formerly done by hand have been automated by the PMS for today’s hotelier, enabling more efficient service. Your PMS also serves […]
Top Tips for Future-Proofing Your Hotel Tech Stack
Like the rest of your infrastructure, your hotel’s tech stack must be robust and adaptable to keep pace with the evolving market. By choosing flexible, proven technologies that effectively manage your data and share it across systems, you lay the groundwork for strategic growth and competitive advantage. Here’s how to future-proof your tech stack and […]
Tofino Swell Lodge
Treat yourself to a cozy, quiet stay at Tofino Swell Lodge. Nestled by the Clayoquot Sound in Tofino, British Columbia, they have seven private guest rooms alongside a communal kitchen to fry up the day’s catch. And guests can always enjoy a soak in the area’s natural hot springs… Tofino Swell Lodge has chosen our […]
Turks and Caicos Airport Hotel
Choose a convenient stay at Turks and Caicos Airport Hotel. The name doesn’t lie–it’s only minutes from the airport in the Turks and Caicos Islands, perfect for an early morning flight. The islands themselves have beautiful beaches, fresh seafood, and everything you need for some R & R! Turks and Caicos Airport Hotel has chosen […]
The Tides Grace Bay
Pamper yourself with a stay at The Tides Grace Bay. Located only steps from the beach on the Turks and Caicos Islands, this property provides an intimate luxury experience, complete with golf cart service and a clear, turquoise pool. Guests can borrow floats for the kids to splash around while they sunbathe with a book. […]
WebRezPro Wins G2 2026 Winter Awards
WebRezPro Property Management System is proud to announce that we have been recognized with G2’s 2026 Winter Awards for High Performance and Small Business Leadership. As a leading business software review platform, G2 features more than 3.2 million verified reviews across a wide range of product categories, empowering organizations with trusted insights to guide strategic […]
How Can Hotels Balance Sustainability with Profitability?
Evolving trends and the growing impact of climate change have made sustainability a key consideration for modern travelers. More than 80 percent of vacationers believe that environmentally responsible travel is important. Embracing eco-friendly practices not only supports a healthier planet but positions your property to engage this increasingly conscientious market segment. Understandably, many hoteliers express […]
Crawl Bay Suites
Enjoy the crystalline waters at Crawl Bay Suites. Located just steps from the beach in Antigua, these stylish, eco-friendly accommodations have easy access to diving, snorkeling, and kayaking. Or you can just lay on the white sand with a book… Crawl Bay Suites has chosen our cloud-based WebRezPro Property Management System to help run their […]
How Does Contactless Check-in Work, and Does My Hotel Need It?
Contactless check-in allows guests to complete registration online before arrival or use a kiosk, bypassing the front desk entirely. Post pandemic, self check-in has become increasingly popular and presents a variety of advantages for both guests and staff: How Contactless Check-in Works Contactless check-in is made possible through your property management system and other integrated […]
Douglas House
Soak in the sunshine at Douglas House in Key West, Florida. Nestled in Historic Old Town, this charming inn offers easy access to restaurants, shops, and sightseeing. Or you can lounge the day away by the pool… Douglas House has chosen our cloud-based WebRezPro Property Management System to help run their operations. See how they […]