22
Jul
Cross Selling, Customer Service, guest retention, Hospitality Management, Hotel Management, Hotel Technology, Hoteliers, Hotels, Upselling
The Lowdown on Upselling: Good for Your Hotel, Good for Your Guests
From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to enhance the customer experience and maximize revenue on existing sales. We’re talking about airlines offering seat upgrades and wine to enhance a flight, or the McDonald’s® server...