5 Big Reasons Your Hostel Needs a Cloud PMS

From managing dorm bed bookings and activity reservations to dealing with high staff turnover, managing a hostel is quite different to running a hotel. But just like a hotel, hostels also need an efficient, automated solution to streamline daily operations and maximize revenue.

While a hotel property management system (PMS) is designed to sell rooms, not beds, a hostel-friendly PMS like WebRezPro does both. A PMS designed with hostels in mind offers flexible functionality tailored to hostel operations that reduces daily administrative workload, sells more beds, and improves both the guest and staff experience.

Accessible online, a cloud PMS offers even the smallest hostel a modern, automated and affordable solution. Here are five big reasons any hostel needs a cloud PMS.

1. Sell the Way you Want

A cloud PMS offers full, flexible functionality, which means you don’t have to fit your business around your PMS; your PMS fits the way your business works. From dorm beds to private rooms, groups to packages and discounts, your PMS should offer the flexibility to sell the way you want in order to maximize your revenue.

>> Customizable unit inventory

A hostel-friendly PMS accommodates dorm beds as well as private rooms and other units, including tent sites, cabins and more. WebRezPro even allows dorm beds to be assigned to gender-designated or mixed dorms.

>> Flexible rate management

Hostels require flexible rate management tools to meet dynamic pricing needs, including seasonal rates, discounts, packaged activities, etc. A cloud PMS like WebRezPro makes it easy to set up (and override) seasonal rates, long-term rates, discounts, add-ons, group rates, rate restrictions and even the most complex packages.

>> Upsell activities and other extras

Hostels typically offer guests additional products and services like padlocks, linen, and tours and activities, so it’s important for a hostel PMS to manage and track these sales. A hostel-friendly PMS will allow upsells and other extras to be added and included with the bed/room booking, or sold separately.

2. Fully Integrated Direct Online Bookings

Direct bookings are so important in the quest to improve your hostel’s bottom line. That’s why it’s crucial to offer your guests the ability to book direct through your hostel’s own website.

A cloud PMS tailored for hostels will offer an online booking engine for your website that supports both dorm bed and private room reservations, as well as all types of rates, packages and add-ons. WebRezPro’s online booking engine allows your guests to book multiple beds at once on a single reservation and search for beds in gender-specific dorms. And it’s mobile optimized for travelers on the go.

Integrated with the PMS, the online booking engine sends direct bookings coming through your website straight to your PMS, with availability updated automatically. That means you don’t have to manually consolidate website bookings with telephone and walk-in reservations—the PMS does it all for you.

3. OTA Integration for Seamless Online Distribution

While direct (commission-free) bookings are essential for optimizing profit, it’s also important to sell inventory across the right third-party channels to increase reach and revenue. Here’s where a cloud PMS can also save you significant time and prevent overbooking.

Through direct integration with your OTA channels, your cloud PMS streamlines and centralizes the online distribution process, allowing you to manage your OTA inventory and rates directly through the PMS. Reservations made through third-party booking sites are automatically sent to your PMS and availability is automatically adjusted accordingly. By automating the online distribution process, your reservation data and availability are always up to date, preventing overbooking.

A hostel-friendly PMS like WebRezPro knows the importance of being on the right channels and offers established connections with distribution partners that work well for hostels—like Hostelworld.com, the world’s largest online hostel-booking platform. WebRezPro also offers connections to Booking.com, Expedia, Siteminder, Myallocator and many more OTA channels and channel managers.

4. On-the-Go Access

You probably got into this business because you enjoy meeting people from all over the world and are a bit of an adventurer yourself. Being tied to the front desk all day should not be a part of the plan!

A Cloud PMS works on any computer or mobile device connected to the internet, allowing authorized personnel to access reservation data, reports and more from anywhere—on or off property. So when it’s time for your own travel adventure, you can relax knowing that you can securely log into your system to lend a helping hand if needed while you’re away.

5. Easy to Learn and Use

Large hostels in particular can have a high staff turnover. Many hostel owners offer longer-term guests a work trade program where the guest volunteers at the hostel in exchange for accommodation. With staff coming and going it is especially beneficial to have an easy-to-learn system in place.

Most modern cloud PMS offer an intuitive user interface complete with quick-access menus, shortcut buttons and graphical calendars that give a clear overview of reservations and availability. WebRezPro’s user interface offers a modern, consistent design that helps new staff catch on quick (according to many of our customers). For example, our interactive availability calendar offers drag-and-drop functionality that allows reservations to be easily moved and modified.

A modern, responsive, intuitive user interface design not only helps new staff learn the system fast, but is critical for maximizing daily efficiency.

A hostel-oriented cloud PMS equips hostels of any size with the tools they need to streamline daily operations, sell more beds, and improve both the guest and staff experience. Contact us if you’d like to learn more about how WebRezPro can work for your hostel.

Nomada Urban Beach Hostel

Located in San Juan, Puerto RicoNómada Urban Beach Hostel & Rooftop Camping is a unique property that offers accommodation in dorms, private rooms and fourth-story rooftop tents that overlook the beach and mountains. The hostel features a wide range of amenities including a common kitchen, air conditioning and WiFi. Nomada Urban Beach Hostel has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. See how they’re using WebRezPro to accept online bookings by visiting their website!

Auberge jeunesse Magog-Orford

The Auberge jeunesse Magog-Orford is located in downtown Magog, Quebec, just one hour from Montreal. Accommodation is provided in private rooms, family rooms and dormitories, and all guests have access to common areas including a fully-equipped kitchen. Additional amenities include free WiFi and complimentary breakfast. This inn has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website to see how they’re using WebRezPro’s integrated Web reservation software to take online bookings!

Getaway Hostel

Getaway Hostel is located in Chicago’s historic Lincoln Park district and offers 106 guest rooms and 96 dorm beds in a fun, vibrant atmosphere. A wide range of amenities are available including a charming courtyard, free WiFi, daily breakfast and bike rentals. Getaway Hostel has just started using WebRezPro Property Management System to help with their business. See how they’re using our cloud PMS to take online bookings from their website!

Sweet Peas Hostel

Located in Asheville, North Carolina, Sweet Peas Hostel offers comfortable accommodations, as well as amenities like a full kitchen, a spacious common area with fantastic views and the city’s hottest new brew pub onsite! Sweet Peas Hostel has chosen to use our cloud-based WebRezPro Property Management System to help operate their hostel. Visit their website to see how they’re using WebRezPro’s integrated Web reservation software to take online bookings!

Shadowcliff Mountain Lodge

Shadowcliff Mountain Lodge is located in Grand Lake, Colorado, and offers a variety of European-style accommodations including private guest rooms, a small men’s and women’s hostel and three cabins. Open seasonally from Memorial Day to the end of September, this property offers a plethora of activities for both the highly active and adventurous, and those looking for a more relaxing pace. Shadowcliff just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to see how they’re using WebRezPro to take online bookings!

Mountain Shadow Hostel

Mountain Shadow Hostel is located in downtown Rossland, British Columbia, just a three-minute drive from Red Mountain ski area. The hostel welcomes groups, families, skiers, snowboarders, bikers, hikers, students and backpackers! Amenities include two kitchens, a chill-out room, laundry facilities and a pool table. This hostel has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to see how they’re using WebRezPro to take online bookings!

Jasper Downtown Hostel

The Jasper Downtown Hostel is located in Jasper National Park, in Alberta’s Rocky Mountains. This hostel offers accommodation in 24 hostel beds in dormitories and four private guest rooms and is conveniently located right downtown, close to restaurants and one block from the train station. The Jasper Downtown Hostel has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. You can see how they’re using WebRezPro’s availability calendar and the integrated Web reservation software to take online bookings by visiting their website!

GodSpeed Hostel

GodSpeed Hostel is located in Port Matilda, Pennsylvania, and offers 13 private guest rooms and a 20-bed hostel on 20 acres just 10 minutes from Beaver Stadium. Hostel amenities include a common TV room and WiFi. This property has just started using our cloud-based WebRezPro Property Management System to help with their operations! Visit their website to see how they’re using WebRezPro’s availability calendar and integrated web reservation software to take online bookings!

1202 Motor Inn

The 1202 Motor Inn in Beaver Creek, Yukon Territory, offers 13 guest rooms and 10 campsites, as well as a convenience store, WiFi and laundry facilities. Guests can choose from an array of room types including standard rooms, kitchenette suites and hostel rooms. The 1202 Motor Inn has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. You can see WebRezPro’s integrated web reservation software and availability calendar in action by visiting their website!