BYOD: A Hospitality Trend Worth the Buzz
People are very dependent on their phones and tablets—especially when they travel. In fact, a recent study found that mobile devices are considered the “single most indispensable item” by travelers. That puts them ahead of essentials like a driver’s license and toothbrush. With people that attached to their smartphones, it’s no surprise that the BYOD trend […]
7 Tips for a Work-Friendly Property
As more and more of the workforce has begun telecommuting (at least part-time), a new demographic has emerged in the travel industry. No longer tethered to the office, these remote workers have the ability to do their jobs from anywhere in the world. It’s a freedom many are taking advantage of—taking extended trips to exciting destinations […]
Be a Star Online: A 5 Step Guide to Reputation Management
Building a good reputation has always been important for business. Like almost everything else, the internet hasn’t changed that fact; it’s just adjusted how the game is played. Consumers are more empowered to voice their opinion than ever before, and they use it. Depending on how you respond to and manage the online dialogue surrounding your […]
Beyond the Bedroom: Hotel Design Trends for 2018
Today’s savvy nomad has realized that the hotel experience is an integral aspect of travel. Hotels are no longer merely the place of a morning departure and evening return, the place to shower and sleep, the place just to hang one’s hat; many guests expect their hotel to be an experience and an extension of its […]
Start the New Year Right: Hospitality Trends for 2018
And just like that, 2017 has passed! We hope you had a wonderful (and profitable!) holiday season, and are excited about the year to come. January is a month for resolutions—an opportunity to reflect on the past year and think of ways to improve in the next. This is just as true for businesses as […]
WebRezPro’s Top 5 Blog Posts of 2017
It’s been a big year of blogging here at WebRezPro. We’ve covered a wide range of topics—from digital marketing to hotel operations—aimed to support independent hoteliers. As 2017 comes to a close, we’d like to take a look back at the most popular posts of the past year. Here are the top 5 blog posts […]
Pricing 101: A Guide for Independent Hoteliers
One of the most challenging things for hoteliers is determining how to price inventory. Charging too much will deter customers and increase vacancy, while charging too little can significantly undercut your revenue. It’s not an easy problem to tackle, and there are a few different approaches that can be taken. Here’s a quick overview of […]
Know Thyself (Thy Guests, and Thy Community): How to Increase Midweek Hotel Bookings
The adage of knowledge being the key to success holds true even – or especially – for increasing your number of midweek bookings. Midweek travelers are likely to be retired or traveling for business; they could hold unconventional jobs (freelancers or hotel and restaurant staff, like yourself) whose ‘weekends’ occur midweek, or they could just […]
Beat Your Competition this Busy Season
Here in the north the days are warming up, travelers are planning their summer vacations, and accommodation providers are eagerly anticipating more guests. But along with higher occupancy comes more pressure and strain on property staff — the high season can be an exciting but stressful time! With increasing competition in the hotel industry, it’s […]
Getaway Hostel
Getaway Hostel is located in Chicago’s historic Lincoln Park district and offers 106 guest rooms and 96 dorm beds in a fun, vibrant atmosphere. A wide range of amenities are available including a charming courtyard, free WiFi, daily breakfast and bike rentals. Getaway Hostel has just started using WebRezPro Property Management System to help with […]
Dryburgh Abbey Hotel
Nestled in an exclusive wooded estate on the banks of the River Tweed next to the historic Dryburgh Abbey, Dryburgh Abbey Hotel is a 38-room country house hotel. Situated in the town of Melrose, Scotland, this full-service hotel offers onsite dining, meeting and event facilities and easy access to area activities like fishing, golfing and shooting. […]
Pilot Cove
Pilot Cove is located in Brevard, North Carolina, at the doorstep of Pisgah National Forest. The property offers 10 cabins and a campground and is a great escape that allows guests to connect with nature. This property has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website […]
Hospitality Technology Trends to Implement in 2017
Here we are — 2017 — the whole year ahead of us! Ready to make it a good one? Perhaps you have already made some New Year’s resolutions, some of which might revolve around increasing the success of your business. For hoteliers and other lodging operators, technology is making operations more efficient and successful with […]
Beachcomber Motel
Located in Ocean City, Maryland, the Beachcomber Motel is a seasonal property that offers 28 efficiency units with either one king bed or one king bed and one double bed along with a kitchenette and private balcony. You won’t have to cross any roads to get to the beautiful beach which is just a short […]
Hotel Kilbourne
Hotel Kilbourne is ideally situated on the waterfront in Sandusky, Ohio, right in the heart of the city’s entertainment scene. A variety of luxury accommodations are available including city view king rooms, lake view king rooms and a penthouse suite. Amenities include free WiFi, luxury bedding and a public house with a rooftop patio and […]
Victoria Apartments
Victoria Apartments is located in Zambia and is just a 10 minute drive from Victoria Falls! This property offers 13 two-bedroom apartments that are equipped with kitchens, free WiFi and private verandas. Victoria Apartments has just started using our cloud-based WebRezPro Property Management System to help with their operations. Visit their website to see how […]
Echo Bluff State Park
Echo Bluff State Park is located in Eminence, Missouri, and is a year-round outdoor destination for adventurers and nature lovers. Accommodations are provided in 16 guest rooms and suites, 13 cabins and a campground! A restaurant and a mercantile shop are also located on the premises. Echo Bluff State Park started using our cloud-based WebRezPro Property Management System this […]
Snow Valley Lodging
Snow Valley Lodging is located in Fernie, British Columbia, and offers clean, comfortable guest rooms and suites including some with full kitchens and some that are pet friendly! The motel is also home to a 10-site RV Park and guests have access to a hot tub. Snow Valley Lodging started using our cloud-based WebRezPro Property […]
Streamlining and Humanizing the Check-in Process
Guest check-in is an important touchpoint between a hotel and guest. Usually the first time a guest comes face to face with a property, check-in is the moment where the guest’s initial impressions are formed — and, as we all know, first impressions count. As a guest you’ve probably experienced a cold, indifferent check-in process […]
Hotel Le Versailles
The Hotel Le Versailles in Saint Sauveur, Quebec, is a full-service hotel that is just steps away from skiing, restaurants, shops and entertainment. The hotel boasts 52 modern guest rooms, as well as meeting and event space, a restaurant and bar, an indoor swimming pool, a hot tub, a fitness centre and free WiFi. This hotel […]
Hotel Website Design Trends for 2016
For lodging operators who are thinking about sprucing up their property’s website in the year ahead, here are some important current and emerging website trends that are particularly relevant to hospitality and tourism businesses. Each trend highlighted below helps to tell a hotel’s story — which, due to travelers’ desire for unique experiences and personalization, […]
Rosemont Suites
Located in Norwich, Connecticut, Rosemont Suites is just north of Mystic and a short drive from Mohegan Sun, Foxwoods and MGM Grand casinos. This hotel offers 23 spacious efficiency suites with kitchenettes and free WiFi, and some suites are pet-friendly. Rosemont Suites started using our cloud-based WebRezPro Property Management System this past autumn, and has recently implemented WebRezPro’s […]
Pre-Arrival Email Tips for Independent Hotels
Many independent properties email booking confirmations to customers that book direct, but are they taking full advantage of this crucial point of contact? For a soon-to-be guest, the pre-arrival stage is one filled with anticipation and a desire to make sure their upcoming stay meets their expectations, so confirmation and pre-stay emails typically have high […]
Fresh Fall Marketing Ideas to Spice Up Your Shoulder Season
During this past week I’ve noticed mornings are becoming chillier, the leaves are slowly beginning to turn, and as I write this, rain is steadily falling from a stone-gray morning sky. Fall is coming. This may bring a sigh of relief from lodging operators coming out of a crazy busy summer, but the end of […]
