An Independent Hotelier’s Guide to Cancellation Policies

Every interaction between a guest and your property counts, and this extends to your cancellation policy. While cancellations are undesirable for hotels, they provide an opportunity to cultivate a positive relationship with your clientele and encourage them to rebook. Here’s how to develop cancellation policies that support your hotel’s bottom line and customer experience. The […]

How to Maximize Conversions through Your Hotel’s Online Booking Engine

Increase OBE Conversions (1)

A user-friendly online booking process is key to increasing direct bookings through your property’s website, so choosing a modern, intuitive, secure, mobile-friendly online booking engine is an important decision for hotel operators. But the effort doesn’t end there. It’s also important to make sure you’re taking full advantage of the conversion-driving features provided by your […]

Canmore Inn & Suites

Canmore Inn & Suites

Located in the beautiful town of Canmore, Alberta, just minutes from Banff National Park, the Canmore Inn & Suites is a kid-friendly resort that offers 189 guest rooms. The hotel also boasts a wide range of amenities including an indoor pool with waterslide, a hot tub, free WiFi, an onsite restaurant, a fitness centre and […]

The Inn at Long Beach

The Inn at Long Beach

The Inn at Long Beach is a modern hotel that offers easy access to Long Beach, Mississippi’s beach, shops, dining and entertainment, and is just 8 minutes from from Gulfport-Biloxi International Airport! Guests appreciate the many onsite amenities including complimentary breakfast, an outdoor swimming pool and a complete fitness center. The Inn at Long Beach […]

COVID-19 May Benefit Direct Bookings—Is Your Hotel Ready?

Hotel Website Booking Engine

According to Larry Mogelonsky of Hotel Mogel Consulting, COVID-19 might be a boon for direct bookings. As OTAs (online travel agencies) struggle with mass cancellations due to the pandemic, travelers are finding it difficult to access overloaded customer support systems (online and on the phone) to process cancellations, refunds and credits. As Mogelonsky pointed out […]

Harbor Hotel Provincetown

Harbor Hotel Provincetown

Located in Provincetown, Massachusetts, in the heart of Cape Cod, the Harbor Hotel Provincetown offers 129 guest rooms include 10 super spacious suites. Amenities include free WiFi, onsite dining, some pet-friendly rooms, a swimming pool, a fire pit and a seasonal cabana bar. The Harbor Hotel Provincetown has just started using our cloud-based WebRezPro Property Management System to help with their […]

Castle Accommodation

Castle Accommodations

Castle Accommodation offers great places to stay at Castle Mountain Resort, just 45 km southwest of Pincher Creek, Alberta. A variety of accommodation types are offered, ranging from hotel rooms to hostel beds to on-hill cabins, there is something to suit everyone. Castle Accommodation has just started using our cloud-based WebRezPro Property Management System to help with their rentals. […]

Denali Tri-Valley Cabins

Denali Tri-Valley Cabins

Offering a uniquely Alaskan experience, Denali Tri-Valley Cabins in Healy, Alaska, provides accommodation in 10 comfortable cabins and one three-bedroom house. Each cabin has two queen beds, a flat screen TV, a small refrigerator, a microwave, a Kuerig coffee maker, free WiFi and a private bathroom. Denali Tri-Valley Cabins has chosen to use WebRezPro Property Management System to […]

Grand Staircase Inn

Grand Staircase Inn

When visiting spectacular Bryce Canyon National Park, make your home base the Grand Staircase Inn in Cannonville, Utah. The park is just 15 minutes from the inn and plenty of amenities are available onsite including a fully-stocked country store, a food court and WiFi. Choose from standard rooms or opt for a suite with a Jacuzzi! The Grand Staircase […]

Keep it Simple: The Benefits of an All-in-One PMS

Check In Hotel

Running a successful lodging operation involves staying on top of a lot of moving parts. From taking online bookings to managing reservations to overseeing on-site operations, the responsibilities of hoteliers are both immense and diverse. Hospitality technology has fortunately kept up and offers a variety of solutions for all aspects of hotel management. But it’s […]

White House Napa Valley Inn

White House

The White House – Napa Valley Inn is located in beautiful Napa, California, and offers 17 modern guest rooms and a host of amenities include luxurious linens, fireplaces, lush gardens, on-site spa treatments and curated, small plates breakfast. This boutique hotel is a unique blend of downtown Napa inn and refreshingly modern wine country boutique […]

North Cascades Lodge at Stehekin

North Cascades Lodge

Located in Stehekin, Washington, the North Cascades Lodge at Stehekin offers rustic yet comfortable guestrooms on the shore of Lake Chelan. Additional accommodations are available in the fully furnished Lake House available that can sleep up to 12 guests or four cabins with kitchens.This pet-friendly property has just started using our cloud-based WebRezPro Property Management […]

Essential Elements of a Hotel Website

Couple Booking Hotel Online

Your hotel’s “shop window” to the world, your hotel website is the platform through which most new customers first become acquainted with your property. Through your website, prospective guests should get an accurate view of your property that leads to an informed booking decision. For a hotel website to successfully lead customers along the path […]

Ashworth by the Sea

Ashworth by the Sea

Located on Hampton Beach, New Hampshire, Ashworth by the Sea is a year-round hotel that overlooks the Atlantic Ocean. This historic landmark offers 107 guest rooms and a host of amenities including a swimming pool, three restaurants and meeting and banquet space. Ashworth by the Sea has just started using WebRezPro Property Management System to […]

V Azul

V Azul

Located in beautiful Puerto Vallarta, Mexico, V Azul offers 12 luxury vacation rentals just one block from the beach. All units are equipped with full kitchens, laundry facilities and beautiful furnishings. Guests love the rooftop infinity swimming pool with ocean views! V Azul has just started using our cloud-based WebRezPro Property Management System to help […]

Blue Sail Inn

Blue Sail Inn

Located in beautiful Morro Bay, California, the Blue Sail Inn overlooks Morro Rock and the Embarcadero and offers 48 guest rooms with free WiFi, microwaves, refrigerators and balconies with panoramic views. The Blue Sail Inn has just started using our cloud-based WebRezPro Property Management System! Visit their website to see how they’re using WebRezPro to […]