How hospitality operators can use AI to work smarter, not harder

***Guest post from Breezeway, a WebRezPro partner*** In today’s rapidly evolving digital landscape, hospitality businesses are constantly seeking innovative ways to enhance their operations, streamline processes, and deliver exceptional customer experiences. With the advent of Artificial Intelligence (AI), lodging operators now have a powerful tool at their disposal to achieve these goals and stay competitive […]

Birchwood Motor Hotel

Birchwood Motor Hotel

Pull off the highway at Birchwood Motor Hotel. An hour north of Winnipeg, Manitoba, it’s a great place to get outside and play in the snow. Or you can wait until summer rolls around and visit the beach instead. They have free parking and burgers for lunch.  Birchwood Motor Hotel has chosen our cloud-based WebRezPro […]

The Hotel on Pownal

The Hotel on Pownal

Book yourself a stay at The Hotel on Pownal, nestled in the heart of downtown Charlottetown, Nova Scotia. You can while away the afternoon strolling the shops or simply looking out at the waves. They even have fresh baked cookies and a free continental breakfast each day!  The Hotel on Pownal has chosen our cloud-based […]

Hotel Merchandise Ideas to Boost Revenue and Brand Presence

Creating, promoting, and stocking hotel merchandise is a significant undertaking for busy hoteliers. However, the potential payoff can be worth it. Travelers are always looking to take a piece of their destination home with them or for their loved ones. While selling souvenirs in your gift shop isn’t new, hoteliers are taking this concept to […]

3 Ways a Cloud PMS Improves Internal Communication

Both management and hotel staff need access to current, accurate information about the property. For instance, the accounting department needs metrics, such as RevPAR and gross operating profit, while the front desk has to know which rooms are safe to check guests into (lest the guest end up in a room with someone else’s dental […]

Avoid Empty Rooms: How to Attract and Manage Last-minute Bookings

Last-minute bookings are bookings that arrive days, hours, or minutes before the guests do. While these bookings can be trickier to handle (no one likes doing things last minute), they are worthwhile to pursue. A full room turns a profit, while an empty one does not. Here is how to land guests in a hurry.  […]

Beau Rivage Beach Resort

Beau Rivage Beach Resort

Spend your summer at Beau Rivage Beach Resort. Located on the New Jersey coast, this hotel has everything you need for the perfect beach break. Rooms come with kitchenettes, refrigerators (handy for ice cream!), and flat screen TVs. There’s even an oceanfront pool!  Beau Rivage Beach Resort has chosen our cloud-based WebRezPro Property Management System […]

Chipeta Lodge

Chipeta Lodge

Take a look at our web design for Chipeta Lodge in #Colorado. The site is easy on the eyes and has plenty of photos to show guests the luxurious, elegant stay that’s theirs if they book. The lodge is sprinkled with perfect little touches, from plush bathrobes to in-room granite wet bars.  Chipeta Lodge has […]

Amenida Residences Calgary

Amenida Residences Calgary

Need a place to crash during a conference? Stay at Amenida Residences Calgary. Located–as the name would suggest–in Calgary, Alberta, this hotel has everything you need for a good day’s work and a good night’s rest. Rooms come with free Wi-Fi, ergonomic workstations, and pillow top mattresses. There’s even a pool and fitness center, so […]

Ocean Club Treasure Island Hotel

Ocean Club Treasure Island Hotel

Book yourself a beachside stay at Ocean Club Treasure Island Hotel. Cradled alongside the turquoise waters of Treasure Island, Florida, this boutique hotel is right where you want to be, with easy access to nightlife, fine dining and, of course, the ocean. They even have in-suite massages! Ocean Club Treasure Island Hotel has chosen our […]

How to Break Barriers to Hotel Tech Adoption

Modern hotel technology can streamline operations, increase revenue, and enhance the guest experience like never before. But investing in new tech can be intimidating, and barriers to adoption can make it seem out of reach… There are costs to consider… People won’t know the new system… Then you have the hassle of transferring your data…  […]

Vida Cayman

Vida Cayman

Need to get away from the gray, mucky winter? Book a stay at Vida Cayman. Located on the pristine coast of Grand Cayman Island, this luxurious boutique hotel has in-room spa treatments and private chefs. You can scuba, sunbathe, and come back with a tan.  Vida Cayman has chosen our cloud-based WebRezPro Property Management System […]

Kingston Residences

Kingston Residences

Take a peek at our web design for Kingston Residences in Ontario. Our easy-to-navigate site shows guests exactly where to go. (We mean that literally; there are fun activities nearby.) Guests can stroll along Lake Ontario or stop for a visit at the Toronto Zoo.  Kingston Residences has also chosen our cloud-based WebRezPro Property Management […]

Grand Park Hotel and Suites Downtown Vancouver

Grand Park Hotel and Suites Downtown Vancouver

See the city lights at Grand Park Hotel and Suites Downtown Vancouver. Nestled–as the name suggests–in downtown Vancouver, British Columbia, this hotel is an ideal place for you to rest up after your explorations. You can check out the nightlife, taste fine dining, or take a stroll through Stanley Park.  Grand Park Hotel and Suites […]

Costa Oeste

Costa Oeste

Take a break on the beach at Costa Oeste. This Nicaraguan hotel has everything you need to relax, from yoga to poolside cocktails. If you want to catch a wave, the surf is right there. Every room has an ocean view! Costa Oeste has chosen our cloud-based WebRezPro Property Management System to help run their […]

What’s Hot in Hotel Tech

Is your hotel technology making things smoother than a well-made bed? If not, it may be time for an upgrade! We’re not talking about flashy bells and whistles. The hottest hotel tech streamlines operations and removes bumps for guests. From smart tech to self-service solutions, let’s take a look at innovations that can help your […]

Digital Communication Strategies to Drive Hotel Revenue

Some of us at WebRezPro remember booking hotels before the digital age. It often involved receiving a tourist information guidebook with basic hotel descriptions and phone numbers only. Many hoteliers relied on brochures, magazine ads, or even a “vacancy” sign at the front of their property as their primary means of communication with potential guests. […]

6 Tips for Doing Social Customer Service Right

Great customer service has always been (and always will be) synonymous with the hospitality industry. But the approach to delivering customer service is evolving; great customer service has become synonymous with social customer service—providing customer care through your social media channels. Online reputation and social media are now inextricably tied to attracting new guests and […]

The Dover George

The Dover George

Book yourself a boutique stay at The Dover George. Located in Toronto, Ontario, this hotel is only a short walk from Port Dover Beach on the shores of Lake Erie. Their suites come with heated floors, plush mattresses, and a gourmet continental breakfast.  The Dover George has chosen our cloud-based WebRezPro Property Management System to […]

How to Drive Bookings along the Path to Purchase

Expedia Group’s latest study of how consumers plan and book travel online surveyed travelers in Australia, Canada, Japan, Mexico, the U.K., and the U.S.A. to reveal preferences and behavior along the path to purchase. The study, aptly named The Path To Purchase, discovered the average path to purchase length—from when a traveler starts thinking about […]

Hotel Palomino

Hotel Palomino

Looking for a taste of the Old West? Visit Hotel Palomino in Ridgway, Colorado. This western-themed hotel has contactless check-in, text-based concierge, and free parking for your four-wheeled steed. You can visit the mountains, then rest up for your next hike in a deluxe king bed.  Hotel Palomino has chosen our cloud-based WebRezPro Property Management […]

A Hotelier’s Guide to Training Employees on New Tech

Having a modern, feature-rich tech stack isn’t enough to streamline operations and increase revenue. You also need employees who know how to use it, not employees who sit in front of it, slack-jawed, and wonder what they possibly did to deserve this (we’ve all been there). If employees struggle with your new and improved tech, […]

5 PMS Integrations to Drive More Revenue

Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features, as fun as that may be. It’s there to enable you to elevate the guest experience and increase revenue. One of the ways a PMS does this is through integrations with specialized software, such as […]

How to Build the Best Hotel Tech Stack

When it comes to finding the perfect hotel software to power seamless operations and guest experience, there’s no one-fits-all solution. That’s because when it comes to delivering a great guest experience, every property is unique. From location and services to style and staff, every property offers something different—and has its own operational requirements for driving […]