How to Attract Business Travelers to Your Independent Hotel

The business travel landscape has changed dramatically post-pandemic with the Zoom boom and rise of the workcation. However, this segment can still be very lucrative if you know what your audience wants and leverage the right amenities. In 2021, business travel comprised a fifth of tourist spending worldwide, contributing over 740 billion US dollars to […]

Knight’s Key Suites

Knight's Key Suites

Need more palm trees in your life? Head to Knight’s Key Suites. Located in the Florida Keys, they have all the surf, sand, and blue sky you could want. You can snorkel with the sea turtles or take advantage of the town nightlife. All rooms come with free Wi-Fi (you can surf the net too).  […]

Building a Brand: An Independent Hotelier’s Guide

“Design is the silent ambassador of your brand.” – Paul Rand Does your hotel have a brand? The answer is yes, even if you said no. Everything from your website design to the language used in your emails to room decor says it all about your hotel. And if you haven’t put any effort into […]

Cornerstone Lodge

Cornerstone Lodge

Swoop down the mountain at Cornerstone Lodge at Fernie Alpine Resort. Located in Fernie, BC, this condominium hotel comes with a gym, a common area hot tub, and plenty of snow! Or you can curl up and get cozy by the fire.  Cornerstone Lodge has chosen our cloud-based WebRezPro Property Management System to help run […]

Introducing the Competitor Rate Shopper

***Guest post from Pricepoint, a WebRezPro partner*** Picture this: you’re a customer shopping online for a weekend hotel getaway with your significant other and, like most other people, pricing is giving you anxiety. The costs you keep finding on online travel agencies (OTAs) like Booking.com are largely the same, and you’re wondering how you’re going […]

Vernon Downs Casino Hotel

Vernon Downs Casino Hotel

There’s something for everyone at Vernon Downs Casino Hotel from slot machines and live entertainment for the adults to bounce houses and a heated pool for the kids. Located in Vernon, New York, rooms each come with a flat-screen TV, microwave, and refrigerator. There’s a complimentary continental breakfast too–you don’t have to worry about where […]

Top Tips for Cleaning Hotel Guestrooms

No matter what type of operation you run, creating a clean environment for your guests is a universally shared task for all property owners. With an emphasis on demand for effective, reliable hygiene and sanitization protocols since the COVID-19 pandemic began, now is the time for hoteliers to invest in their housekeeping departments. In addition […]

Century Casino Caruthersville

Century Casino Caruthersville

Catch the excitement at Century Casino Caruthersville. As the first non-floating casino in Missouri, it has over 430 gaming machines and six tables. You can stay at either their hotel–with free WiFi–or at their RV park by the Mississippi River for just $50 a night.  Century Casino Caruthersville has chosen our cloud-based WebRezPro Property Management […]

4 Automated Tools Every Hotelier Should Use

This isn’t the age of the horse and buggy or handwritten guest book. To make sure your hotel remains relevant and competitive, you need strong technology in place to drive efficiency, personalized guest experiences, and revenue. Modern hotel technology ensures that your property not only runs smoothly but that you have all the right information, […]

How to Improve Guest Payments at Your Hotel

Payment tech may not seem like a hot topic, but it’s fundamentally important to your business and guest experience—especially now. Think of all the ways consumers can pay for goods and services these days. From credit cards to digital wallets, we’re moving towards a cashless world where digital payments reign. If you’re still asking guests […]

6 Metrics Every Hotel Should Monitor

To run a successful hotel, you need to know your numbers. Not only that, you need to know the right numbers—your key performance indicators (KPIs). There’s no point celebrating high occupancy if your bottom line is falling through the floor. Your numbers need to tell you how many guests are coming, how much profit you’re […]

Shellbrook Motel

Shellbrook Motel

Looking to stay somewhere comfortable for a reasonable price? Check yourself into Shellbrook Motel, located in Shellbrook, Saskatchewan. Each room comes with WiFi, cable TV, and a kitchenette. And they have a community pool and playground two minutes away, so bring the kids! Shellbrook Motel has chosen our cloud-based WebRezPro Property Management System to help […]

Spearfish Canyon Lodge

Spearfish Canyon Lodge

Looking for a new place to hike? Strap on snowshoes and check out Spearfish Canyon Lodge in Lead, SD. You can spend the day exploring the waterfalls and come back to a roaring fire in the evening. They have pet-friendly and ADA compliant rooms available.  Spearfish Canyon Lodge has chosen our cloud-based WebRezPro Property Management […]

5 Emails You Should Be Sending Every Guest

From booking through to check-out, hotel emails are an extension of your front desk, providing information your guests need and opportunities to enhance their stay, and making them feel valued. Here are five hotel emails your guests expect… Are you sending them to every guest? Let’s dig a little deeper into the purpose of each […]

The Western Hotel & Spa

The Western Hotel & Spa

Leave your stress at the door of The Western Hotel & Spa. Located in Ouray, CO and built in 1891, The Western mixes old-west glamor with modern amenities (Yes, there’s WiFi!). They also have plush robes, gas fireplaces, and a day spa coming soon. With its custom dark wood and leather furniture, the hotel may […]

7 Practical Ways Your Hotel PMS Saves You Time

It’s your property management system’s job to save you time by automating routine tasks, integrating with your other hotel platforms, and ensuring your data is there when you need it. You have enough to do already with welcoming guests, responding to reviews, and dealing with that plumbing issue in room 516. It’s enough to keep […]

Top Tips for a Successful Hotel Gift Shop

What usually comes to mind when picturing a hotel’s gift shop is a space shoved to the side filled with non-essential impulse buys like trinkets and knick knacks. However, by applying modern travel trends, a hotel’s gift shop becomes an essential part of a unique, memorable stay experience while cementing your property as a local […]

Amor Boutique Hotel

Amor Boutique Hotel

Whisk yourself away on a luxury retreat at Amor Boutique Hotel in Sayulita, Mexico where you can surf, fish, swim, or simply sun yourself on the beach–spend the winter working on your tan. The hotel is home to ten new beachfront villas, two spas, and a tranquil resort pool.  Amor Boutique Hotel has chosen our […]

Palace Hotel

Palace Hotel

Treat yourself to stay at Palace Hotel in Port Townsend, WA. Built in 1889 and nestled in the historic district, the hotel has a mixture of modern and Victorian styles. You can easily venture out on the town to explore shops, restaurants, and galleries or simply take a stroll on the beach.  Palace Hotel has […]

Hotel Real Ferrol

Hotel Real Ferrol

Treat yourself to a stay at Hotel Real Ferrol. Located in Ferrol, Spain, it’s near sandy beaches and castles by the sea. Rooms come with free WiFi, LED TVs, and a continental breakfast.  Hotel Real Ferrol has chosen our cloud-based WebRezPro Property Management System to help run their operations. Visit their website to see how […]

How to Create a Guest Experience to Remember

A great guest experience is one where your guest enjoys their stay and, ideally, returns next year. That’s it. While the bells, whistles, and wellness packages are nice, they aren’t absolutely necessary. You don’t have to worry if you’re not an all inclusive resort in Dubai. The key is friendly staff, ongoing guest communication, and […]

Why and How to Centralize Reservations

Independent hotels receive bookings through various channels, including telephone, email, property website, and third-party booking channels (like Expedia, Airbnb, Google, etc.). Staying on top of inventory and reservations across all those channels is critical to operations, guest service and your bottom line. If you’re spending hours updating various booking channel extranets, frequently dealing with the […]

Aruma Hotel

Aruma Hotel

Lounge by the rooftop pool at Aruma Hotel. Located in Playa del Carmen, Mexico, it’s only two blocks from the beach and a few minutes from the Fifth Avenue nightclubs. Each room comes with WiFi, cable TV, and a free breakfast.  Aruma Hotel has chosen our cloud-based WebRezPro Property Management System to help run their […]

Hotel Kenney Rideau

Hotel Kenney Rideau

Unwind by the water at Hotel Kenney Rideau, located by Jones Falls in Ontario. It’s the perfect place to retreat from the hustle and bustle where you can grab a fresh baked gourmet cookie or a bowl of hot soup from the diner. Spend the night in one of their quaint cottages and wake up […]