Birchwood Motor Hotel

Birchwood Motor Hotel

Pull off the highway at Birchwood Motor Hotel. An hour north of Winnipeg, Manitoba, it’s a great place to get outside and play in the snow. Or you can wait until summer rolls around and visit the beach instead. They have free parking and burgers for lunch.  Birchwood Motor Hotel has chosen our cloud-based WebRezPro […]

A Hotelier’s Guide to Responding to Online Reviews

Consumers rely heavily on reviews to make purchasing decisions. The quantity and quality of online reviews help them decide what to buy or where to book, which makes reviews critical to a business’s success. As of 2021, 99.9 percent of US consumers look at them when they shop, at least some of the time.  But […]

Chipeta Lodge

Chipeta Lodge

Take a look at our web design for Chipeta Lodge in #Colorado. The site is easy on the eyes and has plenty of photos to show guests the luxurious, elegant stay that’s theirs if they book. The lodge is sprinkled with perfect little touches, from plush bathrobes to in-room granite wet bars.  Chipeta Lodge has […]

Costa Oeste

Costa Oeste

Take a break on the beach at Costa Oeste. This Nicaraguan hotel has everything you need to relax, from yoga to poolside cocktails. If you want to catch a wave, the surf is right there. Every room has an ocean view! Costa Oeste has chosen our cloud-based WebRezPro Property Management System to help run their […]

Five Habits of a Successful Hotelier

Whether you’ve been running a hotel for decades or are brand new to the game, reflecting on your practices as a hotelier is always a valuable exercise. Nobody’s perfect, but taking the time to consider your methods and improve where you can points you in that direction. Curious if you’re doing everything in your power […]

Shady Villa Hotel

Shady Villa Hotel

Swerve off the highway for a stay at Shady Villa Hotel. Located in Salado, Texas, this historic hotel has served guests since before the Civil War (built in 1861, to be precise). They’re dog-friendly, and they have a pool!  Shady Villa Hotel has chosen our cloud-based WebRezPro Property Management System to help run their operations. […]

Northwinds Hotel Revelstoke

Northwinds Hotel Revelstoke

Book yourself a beautiful vacation at Northwinds Hotel Revelstoke in (you guessed it) Revelstoke, British Columbia. Winter or summer, there’s always something to do with snowboarding, snowmobiling, and world-famous mountain biking trails. And when you’re tired out, you can unwind in the outdoor hot tub–the view is delightful! Northwinds Hotel Revelstoke has chosen our cloud-based […]

Social Media Dos and Don’ts: A Hoteliers’ Guide

It’s doubtful any hotel owner in this day and age needs to be convinced of the importance of social media marketing (it isn’t 2004 anymore or even 2014). But acknowledging the need to be on social media platforms isn’t enough. You need to make sure you’re doing it right. Here are the most important social […]

If You List It, They Will Come: A Hotel’s Guide to Google Business Profiles

Most people planning a vacation start with a Google search. That’s why you work so hard to optimize your website’s search results placement with SEO strategies. And you should. But it’s not all you can do to make the platform work for you. Maintaining your Google Business Profile is an important step to stay competitive […]

MTN House Hotel

MTN House Hotel

Plot your escape to the peaks and visit MTN House Hotel. Cradled by the Rockies in Canmore, Alberta, this hotel has everything a mountain lover needs to relax at the end of a long hike. You can order room service, soak in the hot tub, and even go for a massage at their world-class spa.  […]

How a Cloud PMS Generates Repeat Bookings

Growing a loyal customer base is great for business. (This goes for any industry, not just hospitality.) Bringing past guests back not only costs less than acquiring new ones, but loyal customers tend to spend more too. In addition, they advocate for your property, recommending it to their friends and family and sharing their stay […]

Meadowbrook Resort

Meadowbrook Resort

Take the kids to Meadowbrook Resort. Located in Wisconsin Dells, this resort comes with plenty of places to get wet, from their indoor/outdoor pool to their “Slippery Hickory” tree slide (you will have no problem keeping cool this summer!). And if those features aren’t enough, you can always visit the waterparks just minutes away.  Meadowbrook […]

How Hotel Management Software Helps Attract New Guests

Cloud property management systems (PMS) streamline daily operations and customer service delivery, which results in satisfied guests and repeat business. Most lodging operators understand how the level of efficiency and personalization facilitated by modern hotel management software turns first-time guests into loyal customers—but it’s also important to know how a cloud PMS brings those first-timers […]

Getting to Know Your Guests: How to Gather Guest Data

In our digitally connected world, consumers expect increasingly personalized service from the businesses they choose to deal with—especially from those in the hospitality industry. To stand out in such a competitive market, hotels need to provide individually relevant (and therefore memorable) guest experiences, the key to which lies in guest data. Guest data has long […]

How an Independent Motel Can Be a Lodging Superstar

When we think of a roadside motel, we don’t think of a business with five-star service and amenities. Ironically, that’s why independent motels are uniquely positioned to surprise and delight; guests don’t expect it.   Designed to serve roadtrippers with convenient, affordable accommodation, motels are the preferred choice for many travelers—travelers who expect to get nothing […]

How to Attract Business Travelers to Your Independent Hotel

The business travel landscape has changed dramatically post-pandemic with the Zoom boom and rise of the workcation. However, this segment can still be very lucrative if you know what your audience wants and leverage the right amenities. In 2021, business travel comprised a fifth of tourist spending worldwide, contributing over 740 billion US dollars to […]

Aruma Hotel

Aruma Hotel

Lounge by the rooftop pool at Aruma Hotel. Located in Playa del Carmen, Mexico, it’s only two blocks from the beach and a few minutes from the Fifth Avenue nightclubs. Each room comes with WiFi, cable TV, and a free breakfast.  Aruma Hotel has chosen our cloud-based WebRezPro Property Management System to help run their […]

Hotel Kenney Rideau

Hotel Kenney Rideau

Unwind by the water at Hotel Kenney Rideau, located by Jones Falls in Ontario. It’s the perfect place to retreat from the hustle and bustle where you can grab a fresh baked gourmet cookie or a bowl of hot soup from the diner. Spend the night in one of their quaint cottages and wake up […]

7 Signs it’s Time to Change Your Hotel PMS

Change can be daunting, especially when it involves time, resources, and complex decisions. For busy lodging operators, disrupting the status quo may not fit into your demanding schedule.  But if that schedule is fraught with inefficiencies, and you’re struggling to keep up with daily tasks and guest expectations, something’s gotta give before your bottom line […]

A Shoulder Season Checklist for Independent Hoteliers

Shoulder season is gearing up with more guests than ever willing to be flexible with their dates and stretch their vacations into fall in search of a deal. Post-pandemic, with more people ready to travel and able to work remotely, shoulder season is no longer the sleepy catch-up period it used to be. Make sure […]

Blue Zen Hotel and Resort

Blue Zen Hotel and Resort

Come to Blue Zen Hotel and Resort in #Belize for coral reefs and turqouise waters. You’ll have your own two bedroom, two bathroom condo with a kitchen and all the sea views you could ask for. Spend your days swimming, scuba diving, snorkeling, and sunbathing. The resort offers massages too–say goodbye to that shoulder tension! […]

Repackaging Hotel Packages

Every hotelier wants to add revenue, whether you’re looking to increase direct bookings, lift your ADR, or find the right promotional rates.  But you’ll need more than four walls and a reasonably priced bed to keep your guests coming back. The advice you’ll find time and again is to create value-added packages, so we thought […]

Hotel Amenities: What Today’s Guests Look For When Booking Accommodation

Hotel Amenities

To win guest loyalty, hoteliers have always needed to offer more than a place to sleep. Whether it is valet parking, room service, or an on-site spa, hotels rely on extra amenities to appeal to customers.  This hasn’t changed post-pandemic. After two years of sitting around in sweatpants, trying to muster the energy to microwave […]

Ocean Cabanas

Ocean Cabanas

Explore the deep blue sea at Ocean Cabanas, Grand Cayman’s first bespoke dive resort. When you’re finished diving, you can relax by the pool or lounge in your oceanview cabin. With over 25 years in the diving and resort biz, they certainly know what they’re doing. All experience levels are welcome.   Ocean Cabanas has chosen […]